We are looking for an energetic Data Operations Team Lead to work with our data squad and lead a large, multicultural and globally dispersed team of around 15 data analysts who are responsible for making Life-Cycle Assessment (LCA) data available to our customers globally. We expect the person to be a leader who can drive measurable efficiency gains across the team and reliable delivery.

One Click LCA is a fast-growing - and profitable - Software-as-a-Service (SaaS) growth company powering the makers of a zero-carbon future. With a team of 240+ professionals consisting of 40+ nationalities, we make LCA and Environmental Product Declaration (EPD) easy and affordable for the construction industry. Our vision is that the industry will manage carbon as it manages cost: measuring, reporting, and reducing carbon as a standard business practice. One Click LCA provides practical solutions to make this happen.

One Click LCA is used in 170+ countries by blue-chip enterprises such as Skanska, AECOM, WSP, Foster+Partners, LafargeHolcim, and Saint-Gobain. With 250,000+ construction LCA datasets, One Click LCA supports 80+ international standards and certifications, including LEED, BREEAM, GRESB, and more. One Click LCA seamlessly integrates with 20+ of the most widely used BIM software tools, including Autodesk Revit®, Tekla Structures®, and Bentley iTwin®. One Click LCA growth equity investors include PSG Equity and InfraVia Capital Partners.

You will oversee the global data operations team with members located across Asia, Middle-East, Europe and the Americas. As the members of your team represent around 10 different nationalities, you will need to be culturally sensitive and have prior experience in managing multi-national teams.

Your team is responsible for ensuring data availability, accuracy and reliability for both internal stakeholders and external clients as part of enterprise-grade solutions. The work is really exciting as leading brands across the world are your customers already, and the business is growing very fast, driven both by regulation and the global urgency to combat global warming. You will work with various kinds of data, including product sustainability data published by manufacturers and generic LCA data published by industry bodies.

Your operative focus includes productivity metrics, quality assurance, incident management and alert monitoring. Coordination and collaboration with other teams across the organisation is critical, for example, to develop data pipeline automation ensure data availability in products, and deliver outstanding customer support.

This is a full-time, permanent and fully remote position open to candidates based in India. Occasional travel e.g. to company headquarters in Helsinki, Finland, is required.

What you will do:

• Lead and develop your high-performing, globally dispersed team of data analysts in delivering value to construction and manufacturing customers.
• Understand the priorities yourself, and make sure everyone in your team understands them. Work with your team on a daily basis to ensure high productivity and timely delivery.
• Be metric-focused. Think of the key metrics you need to move and clearly articulate what leading indicators you want to track in the journey. Monitor and report on the KPIs and identify areas of improvement.
• Maintain and optimise operational workflows, constantly identifying opportunities for process improvements.
• Engage with customers directly, to understand their pain points or delight to unlock insights about how to deliver more value.
• Communicate and collaborate. Collect and prioritise requirements for data operations, both from customers and internal stakeholders. Document and communicate requirements your team has for data pipelines automation to improve productivity.
• Support career development. Be interested in, and supporting, the career development aspirations of your team members. Conduct annual appraisals and drive personal development of team members.

What you need:

• People Management experience of at least 5 direct reports.
• Ability to digest complex data and scale data production.
• Understand automation of data integration flows across disparate systems.
• Strong Project management skills driving accountability.
• 4+ years of experience leading and managing global data operations, preferably environmental data, for B2B SaaS products.
• Cultural sensitivity and experience in managing multi-national teams. Prior work experience in Europe or North America is a significant benefit.
• Proven track record of developing and managing data operations that seek to collect often poorly structured data from a vast number of external sources and then efficiently process such data into a uniform structure, with related process leadership skills and technical know-how.
• Extensive experience with alert monitoring and incident management.
• We prefer candidates with a Bachelor’s degree in software engineering and/or environmental engineering.
• Understanding of LCA concepts and experience with related data is a significant plus.
• Eagerness to work in a fast-moving and high-pressure environment while maintaining attention to detail and managing stakeholder expectations.
• Great communication and collaboration skills.
• Ownership and Bias-for-Action - these should come naturally to you.
• Proficiency in spoken and written English as it is our working language; other languages are a plus.
• Kindly note, we are NOT looking for Data operations profiles from financial risk scores or GIS data.

What we offer:

• Opportunity to work in a squad with super-talented individuals developing world-class products.
• Work in a fast-growing business that helps bring about a zero-carbon future.
• Challenges, substantial responsibility and seeing the results of your work directly.
• Dynamic, friendly, motivated and diverse team of top-notch professionals.
• Substantial freedom to achieve your goals - no fixed hours.
• Competitive compensation, bonus.
• Great colleagues, social events and ability to contribute to market transformation.

Interested?

We are eager to receive your application by 1 December 2024. Applications are reviewed on reception so please apply swiftly.

For more information, please visit www.oneclicklca.com.